They said it needs to be assessed by a factory authorized repairman. I thought you might want to add this info to your do-it-yourself site. Wish you had shown a pic of the screwdriver touching the 2 posts. Since I dont have a location near me and have a demanding household for hot water, I opted for the $30 overnight shipping option. He removed the cover but did not remove any wires (he fixed it very quickly). I guess I will try tomorrow but I would appreciate any help anyone can offer me. Thanks to everyone that posted with this problem. Clearly the valve controller is mis-designed. I woke up on a Saturday morning to this issue and used your Fault Clear instructions and they WORKED! My plan was to fix it Saturday and replace the entire unit with the new one. Thanks alot guys got mine up and running as well after taking the electronic crap out. I reset the temp to my standard setting and it heated up fine. day installed it i had bad problems to lite, i called Co. they asked if a professional installed it, i told tech ive installed over 15 water heaters & never had this type of trouble, he kind of said that since im not a pro-with licence thats why its not lighting, i told him i didnt like this valve sytem & all 15 water with the old school red dial out lasted the 9 yr some worked till 12 years & why would i ever give $400 to install something i could do & i do know what Im doing just that this system not working at all, i got it 3 years & I got one of the lucky ones, the (2nd one)was built 07/20/2015 i got a call Fri 29th,16 my tenant said water heater stopped working & i had showed him how tom lite it in case im not around & it turns off, he tried many times, depress 1 1/2, 2 min, 3 min & nothing, i got a chance to look into it & i had assumed E-Z fix 5 min ill have it & running, wrong spent hour doing everything instructions had, i asked my tennat at what temp he had it on, he said a lil past the letyter (A) when i installed it i had told him never pass (A) i remember a friend who owns several homes (7) & he told me many nitemare stories of the Honeywell Valve status lite (poop)he was dealing with 7 faulty valves had to pay hotel 3-5 days while they ship parts, even then the water heater co. diagnosed problem wrong, he said a couple times they told him it was the thermopile that was causing pilot lite not to stay on, he waited for part, ordered the Valve although it had warranty but it didnt cover the wasted time, days & hotel for his tenants, but he some how found on his own that setting those types pass the letter (A) the water heater will over heat, thats whats going on with me, i checked everything spark good, pilot lights well but doesnt stay on & the status lite doesnt come on at all, its like its dead, so i called Co. tech guy told me oh thats an E-Z one & no brainner its your thermopile well let me tell my tenants 4 adults 3 teenagers of how E-Z theyll have it for 4 days without hot water you certified (DA=dumb ass)i still didnt feel good about that, i called my friend & my friend said ill bet you a $100 its going to be the thermo pile, call m back & have them send you new Valve & get on YouTube & sites to get help, these sites are extremely helpful, you save money, time, days waiting for part & most likely youll get wrong diagnosed, so Im gearing up & ready to get hot water for my tenants, its a rotten dirty shame that so many people have gotten ripped off by honeywell & no law suits for intentionally selling theyre valves to the water heater makers they too are at fault, at least those of us that can tinker with things are able to FIY i feel for the people who have get a licence person to install, then several months later have the valve burn out, call Co. then pro to install wrong part, wait more days for correct one ? Remember these guys deal with this everyday. The WT8840 Water Heater Control is designed for use in Standing Pilot applications using an immersion well for water temperature sensing. But I just wanted to confirm is there no way to reset the 4 blink code for a newer, white light, unit? I have no status light. I saw that the light went out and the pilot had gone out. Although the reset procedures in this thread are obviously great and simple workarounds to the problem of resetting this damn valve, I also wonder if there may be some secondary interlock linked to the gas pressure which would cause the valve to retain an error condition as long as it is detecting gas pressure? The led light will go off and the pilot will shut off as well. Correction, meant to say gas control valve, not thermostat. Pull cover straight out to remove it. The two upper pins of V push out of the cover and have doughnut shaped gaskets to seal gases. With products ranging from thermostats to air purifiers, alarms and awareness to water management systems, even energy management opportunities, Resideo goes beyond installation to integration of holistic, whole-home solutions. Wow, you are the man, I used old speaker wires, a doubleAand masking tape, I dont have any clips, followed your instructionsabout five times, nothinghappening,at one point I did touch the left pin with the positive and heard a click, after that thenext three tries it all worked like you said. I lit the pilot, and the indicator returned to 1 regular blink (the sign of normal function) as the gas flowed to the burner and ignited. By the way, the 3 year warranty expired 3 week ago. My tank is fed solar preheated water, and so far, that water has been warm enough that the main propane burner has never fired with the thermostat set to LOW, so I was just curious. Took the whole circuit board out and shorted the back of the capistor. How long does the pilot need to be held on for the thermopile to get to operational mode. Cheers very much, Tyler and yall!! you will get a 7 flash error. Ive tried everything trying to reset it , although it seems the flame is on . I suspect it to be calcium and salts. Where is it located exactly? If the heating chamber gets too hot, the button pops out and the pilot will never light until you push it back in. The combo of using the battery trick as well as just running wires from the posts rather than unscrewing the module worked perfectly. That signaled an error code for a fatal flaw in the water heater gas valve. Had to pay 30.00 shipping. All that Sears tried to do was sell me a warranty extension for $199. Thx loreleaf for the post and pics. detail describe please. ~ diy-home-projects.vwx.info. Look at a site like http://hometips.me/Mar/How-to-test-and-replace-Honeywell-gas-control-valve.pdf on how to remove the Controller circuit board (one screw and 3 tabs) and black control knob ( lean it to the side and it will pop out. If it has now cleared. My water heater is still working fine. I dont know if this will last or not but it got us a reprieve as were hosting my daughters wedding shower in 2 days. Thank you Pioneers, Thank you Tyler. The entire process from start to finish, including 2 stops to Lowes (once for tools, second for piping) and draining/refilling tank took over 2 hours. contact customer service and see . > How can this have been going on for years and not have been fixed? HELP !! Few minutes later, gave me the all clearThermostat requiring heat (No faults). I will never by anything that has anything Honeywell on it again. I ended up doing this and it worked like magic. While still contemplating my options, this morning the heater quit altogether. This is really bad! Shipping to: 98837. This happened again a day or 2 later and again, after a short while, the status led reverted back from the 5-flash red to the 1-flash blue. I shorted the 2 pins on top of the module base for maybe 30 seconds. I want to send you a gift..paypal?? Piezo Dynamic Series Sirens Data Sheet, Honeywell Home, Resideo Security Americas Keith, the manual says 7 flashes means Gas Control electronic fault Get a contractor model. This worked well. Turn the temp knob down to VAC (lowest setting for vacation) The pilot would stay lit for a while and then go out with a code 2 blink. Glad you got it back going. Because, when they shop at Lowes (and other DIY stores), people dont always, every time, ask them, You carry repair parts for this, right? Thank you for you detailed instructions. What powers the light? I nervously turned the controller dial to the 9 oclock position, the burner burst to life, and today I have hot water again. This changes to red flash code when there is an abnormal condition. In that case, the pilot light will not stay lit and you do not get the four flashes. Amazon.com: Customer Reviews: Honeywell RTH6580WF Wi-Fi 7 Resetting #$%@!! God Bless you! Probably had sediment on bottom and overworked it. Next, there are at least two variations of this unit. My model doesnt have a pilot that is lit and stays on all of the time, but rather an electronic ignitor. Thanks again to all. Just one stinking notch! My Kenmore water heater is controlled by the Honeywell Gas Valve (part # 9007884), which contains the WV8840 Communication Port. 4 Blinks will still happen. At just 3 months old the second unit failed! I too will never buy another hot water heater with a Honeywell valve! free! THANK YOU! I do not think you have the same honeywell control that this website is discussing, there is no power switch or power cord. Thanks all and internet! I dont know, but I do know you need to get the sediment out of there in any case, so you might as well try it. Maybe a result of their desire to protect themselves against scald claims and the programmers misunderstanding of high hot might have to be to deliver hot at a faucet that is 75 feet from the tank and serviced by uninsulated lines? Plug the cord back in Do this at work sometimes before shipping a job we tested with a charged capacitor. DO NOT buy a water heater from Lowes. Its not more than 3yrs old. WV4262E1107 it has a much larger board and connects a bit different. Had to have come Tuesday. Even though there are 4 higher settings! She did say they were including a return label if I would be so kind to return the faulty part so they could examine why these are giving out so quickly. Well, a couple of hours ago, (New Years Eve), my wife ended up in a cold bath again, so I went down and checked and this time it was the 4 flash code. I did the upper left/upper right. If not, you can still try the MFR, but a web search for honeywell water heater valve also turned up several vendors. Unplug the power cord for 20 seconds The newer ones have been Fixed so they will not reset. The first continues the 4-blinks after multiple reset attempts. this makes it quite easy to press the starter. However, I started getting a 5-flash code (water temperature sensor failure) shortly after install. This changed to normal flashing within a few minutes. It took a while but I hope it is sufficient to extend the life of the valve. limit (Temperature Cut-Out [TCO]) function. My plumber advised he has been seeing A LOT of these units fail. Make a jumper out of phone wire about 10 long. I am extremely grateful for this information! No luck. Back in business again. light the pilot and you still get the 7 flashes; however the water heater kicks back on and gets back up to temperature and shuts off as normal and you will see that your light now only flashes 1 time every 3 or 4 seconds. Im trying this tomorrow morning. Maybe it should be Teflon coated if that interaction is suspect? Detach a black wire from a rectangular white plastic thingy. But, I didnt know that the new board (white light) had been fixed so it seemingly cant be reset So I think I just screwed myself trying to cut corners and buy a few extra days. CS8840 pilot assemblies are designed for use with this control. faile, hot water thermostat is not cutting off at preset, My water heater has a Honeywell WV8840B1109 contro, My WV8840B1109 flashes a "High Temp Shutdown" code, where do I hook up my vent controls on my new Hone, honeywell n40t91403 water heater not lighting, Can I get a manual for a Honeywell product #WV8840, pilot light blink 4 times every 3 seconds says ove, The pilot light went out and we gave not been able, Gas is shooting out of the hotwater thermostate, to connect hot water heaters with Honeywell themos, Copyright 2020 Inmar-OIQ, LLC All Rights Reserved. I shorted every connection on the board to the only connection marked GND rather than wait the hour. Because of the shape of the plug, you wont be able to plug it in backwards, but its quicker if you dont have to try the wrong way to find that out. Youre freaking awesome! I have a water heater that is 18 months old and Im already repairing it? Asked the associate, he said they are all interchangeable. I was afraid of cooking the old board. I had to do it 2 times, but it is now making hot water again. Still working after these few months? I suspect that shorting the posts is the way the Sears tech did it the first time. As info only for the less mechanical people out there, if you lay down on your back and look through the sight glass window, it makes lighting your pilot very easy. So is there now way to reset the white light model? This Honeywell gas control has been intermittent every few months, but i was always able to restart until this week. If this problem happens again I plan on wiring a small push-button to the two top terminals and mount it the plastic cover for an easy reset switch! The thermal switch on the hot water heater was broken. As many others have suggested, perhaps this is the event which started the fail process? Their knowledge and expertise has a value. He said do not put the setting any higher than the HOT setting. The water heater is a Kenmore and I called Sears but they only wanted to send out a service worker for $79/$90 to diagnosis the water heater although I explained numberous times that the water heater is OK It is the controller that failed. THIS METHOD WORKS!!! Regardless what I tried, it was still 4 flashes. It will not attempt to clear its own fault after it faults. Wednesday morning earlylooked on porch for another package I was expecting and found the new control valve. Honeywell covered the replacement unit cost including shipping. They charged me $30 to ship a new white light control valve and i installed it. Twist the phone wires together, the burner lit for about 20 seconds then shut off. This item: WV8840B1109 Gas Valve for Honeywell Whirlpool Water Heaters - WV8840B1109 WV8840B1042 $429.99 Fixitshop Water Heater Pilot Assembely Includes Pilot Thermocouple and Tubing Natural 24" $14.99 Water Heater Pilot Assembely Includes Pilot Thermocouple and Tubing LP Propane $14.99 Product information Technical Details Additional Information That was their only solution. SUPER FIX< SUPER POST. A huge thank you to Tyler, Loreleaf and everyone who has contributed here. What a pile of JUNK!!! Function: The gas valve is a low voltage control (usually 24 VAC) that allow gas into the combustion chamber. Still no flashes.) Rheem, to their credit, is overnight shipping a new sensor to replace the bad one in the new Home Depot Rheem that I installed yesterday. Went back to buy a new thermostat. Kenmore water heater purchased at OSH in 2012. would encourage you to waste the money on a new part. The two wires (red/white) pluged to the honeywell box front rightside, power the box, make sure the wires are not loose, refer to diagram, mine were loose had to reattach with tiny plyers. save delay . (no blinks, no pilot) Turned it around and clipped it back in and went through the lighting the pilot light. So, again Sears says they need to send a repair guy out. And so the very thin wires (at point where wire became tinned or soldered) became brittle and had broken. How can this have been going on for years and not have been fixed? This would do the same as pulling the connector off the board and relighting the pilot momentarily. Why wont the cops shut Whirlpool down? After turning the heater off and shutting off the gas to the unit. Cheers. Should I replace the Temperature sensor? thank u CT. U and DB are $$ saversfor now anyway..LOL! The new gas valve arrived and after inspecting it I see they redesigned the probe that sets the 4 flash code with a stainless shield. That sounds reasonable. Something a major of an appliance like this cant barely go a year without working. And if you are atheist? The clips stay on the wires. So now it is connected up as it would be normally but without the cover attached. I told them BS, that I was going to install it myself. Well, hows your repair going? Of Course I am here because I got a call from my mother in-law that they had no hot water on the their brand new Water Heater. I cant believe this actually worked!!! Can you let me know if your WH is still working? i was still under warranty so the valve was free less $30 overnight shipping. The next guy I talked to was very surprised that the Valve would be bad again so quickly so he had me go through a reset procedure. You can open up both the old and replacement valve, and just swap the fronts of the valves, containing the recalcitrant circuit board, leaving the back part that connects to the gas pipes in place. Mounting: Mounting in upright position only. 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