United Community Bank Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. The request for additional documentation will include the submission deadline. First Horizon No. Copy and paste this code into your website. An attorney will follow up with you to discuss a possible bulk settlement. Covington, TN38019 Call 211 for information about office hours at a location near you. ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. ServiceMac, LLC Select Portfolio Servicing, Inc. Payments will be processed within14 business days of selection. Payment will not go to individuals but directly to landlords or MLG&W. 1 0 obj NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) If services are disconnected application must me returned to 1188 Minna Place. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Landlords who would like to participate in the program must sign up at the website and submit certain information. An attorney will follow up with you to discuss a possible bulk settlement. Click here to see if your mortgage lender is participating: <> If any requested information is not received in a timely manner, your application may be withdrawn. SNAP or EBT Papers, WIC papers, Commodity Papers or Other Public Assistance Programs Priority will be given to applicants facing eviction or utility cut off. Welcome Home Memphis shares housing resources with families throughout the city of Memphis. Eviction Notice or Court Date for Eviction if you have one Portal is now closed; No New Applications accepted. Movement Mortgage Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. TrustMark Mortgage Services TrueHome Solutions, LLC Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Applications can be submitted mailed or drop box. Utilities Cut off notice if you have one Dont respond alone. This form is not an application for Emergency Rental Assistance. To serve you better, please enter the information below to validate your record with us. To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. PHH Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. Land Home Financial Servicers Member First Mortgage, LLC What if Im a landlord with multiple tenants who are in need of assistance? If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. Knoxville TVA Employees Credit Union The TNHAF call center can be reached at 855-890-8073. 2 0 obj No payments will be made to individual applicants. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. MHA . Union Bank If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Gateway First Bank Appalachian Community Federal Credit Union Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. Essex Mortgage Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. We all know accidents happen, but how we respond matters most. option value="first-commerce">First Commerce Bank Employees Credit Union Hay un buzn disponible en este lugar. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. Sun West Mortgage 4. Gitsit Solutions USA Altra Federal Credit Union Dont respond alone. Interfirst Mortgage Company Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. Our resources are here to support. At MIFA, we believe everyone deserves independence, dignity, and hope. Unemployment benefits document or other document showing reduction in income due to COVID-19 You may be asked by your case worker to submit additional documentation to support your application. Feb. 23, 9 a.m. - 12 p.m. All Rights Reserved. Click here to see this service (BV-8900.9300) and related services within the Service Tree. and Complete Application to check the status of your application. Currently this amount is $135,000. Once your application has been approved, the underwriter will determine the type of assistance that you qualify for. Please call the TNHAF call center at 855-890-8073. Suite 1075 If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. Memphis, TN 38173, Email us: 3 0 obj endobj Cross Country Mortgage Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Community Bank of Mississippi If you have questions,contact the Emergency Services Help Desk at(901) 529-4538 or emergencyserviceshelpdesk@mifa.org. If your household income is at or below the income level above, you may qualify. Content on this website is provided for informational and educational purposes only. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. https://thda.org/help-for-renters-section-8/covidrentrelief. LoanCare, LLC Payments will be made directly to MLGW or to landlords. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. Commercial Bank PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. If you do not respond to notices of scheduled appointments or, any notice is returned to MHA as undeliverable, your familys name will be removed from the waiting list. Call 211 for information about office hours at a location near you. LIHWAP is scheduled to start late 2022. Midland Mortgage Our resources are here to support. Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF Closing- Once the application has been approved for assistance you will be moved to the closing stage. Home Trust Bank Announcements. For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. Supreme Lending What if I need help completing my application? You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. This question is to test whether you are a human visitor or a robot. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. What is the process for applying as a landlord? The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. Whether youre a first-time home buyer or youre looking to A rolling, random selection process will promote equality and access to resources for as many people as possible. 3 $49,500 $4,075.00 All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. Memphis, TN 38103 **Invalid** Registered- This stage is where you set up your account and take the pre-eligibility questions. MIFA & Mid-South Food Bank on Behind the Headlines. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. RoundPoint Mortgage Servicing Corporation SWBC A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. First Federal Bank City of Knoxville Not everyone will receive future rent. Rocket Mortgage, LLC Job Loss Letter Deadline Ext. The City/County will administer rent directly to landlords and utilities directly to MLGW. New American Funding Norcom Mortgage There will be multiple rounds for this program. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). Qualification- During this stage the documentation that you have uploaded will be reviewed for completeness. Bank statement showing you make less money as a result of the pandemic Tennessee Valley Federal Credit Union If you need assistance in completing your application, please contact the call center at 855-890-8073. You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. Can I complete and submit the application on my own? Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. Churchill Mortgage You may apply for assistance through the TNHAF by clicking the application button at the top of the page. The course explains various options for loss mitigation, budgeting, etc. How will the City/County learn from the impact of the program? Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. endobj Is it possible to receive future rent through the program? Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. Citizens One Home Loans The City/County will administer rent directly to landlords and utilities directly to MLGW. MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. What is the process for applying as a landlord? ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. Hope Federal Credit Union Enterprise Cascade Financial Services If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Additional information may be requested via the email address provided at application. He said what happened this weekend was unbearable for them all. Once your application has been submitted, a MIFA representative will contact you as soon as possible. You will be asked during the application process which one you wish to apply for. Pentagon Federal Credit Union Free support from an attorney or an eviction counselor. CONTINUE TO CHECK OUR WEBSITE FOR UPDATES. Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). Stay up-to-date on MIFA news and events with our e-newsletter. 2021 Tax Form (beginning when portal opens) If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? You may apply once per program year. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. Bancorp South Applicants will not be able to apply more than one time. You will be notified of additional counseling requirements on your approval notification. Freedom Mortgage First National Bank of America A limited number of applicants may be able to receive up to three months of future rental assistance. Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. Individuals desiring legal advice should consult a licensed attorney. Check the Emergency Rental Assistance Status. The call center hours are Monday through Friday 7am to 7pm CST. Sortis Financial, Inc. Amerifirst Financial Corporation Applicants will not be able to apply more than one time. These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. Wintrust Mortgage. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. COVID-19 Emergency Rental Assistance Program. Click here to see this service (FT-4500.1800) and related services within the Service Tree. Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. Who are the current partners assisting the City and County with this program? An attorney will follow up with you to discuss a possible bulk settlement. 609-490-4550. YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. SN Servicing Corp Carrington Home Loans CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. Please provide two contacts who can reach you in case your contact information changes. 7 $68,150 $5,612.50 If you continue, you will exit the NMA Portal. 2 $44,000 $3,620.83 6 $63,750 $5,250.00 Statebridge Company, LLC The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. Do I need to reapply? Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. Congregate sites are listed here. PNC Bank, National Association Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. Unemployment Papers You may customize the display of services below. Cadence Bank FKA BancorpSouth, Inc. Not everyone will receive future rent. These programs are designed to assist eligible households in meeting the rising cost of home energy. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. ePlan Home. We cannot process an application without the required documents. ET - 1801 Downtown West Blvd, Knoxville, TN 37917. Documents required for a participating entity to receive funds on behalf of an applicant:HAF Collaboration AgreementState of TN Supplier Direct Deposit AuthorizationBlank W-9Sample memo for remittance. American Neighborhood Mortgage Acceptance Company Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. The online application is also available in Spanish. Posted on March 1, 2021. Household Size Annual 80% AMI Monthly 80% AMI (approximate) Program Overview. During this stage you will receive notification of approval or denial. A drop box is available at this location. MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. Mr. Cooper Terry Richman The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. If you are currently on the MHA waiting list, you must keep MHA informed if you have a change of address by submitting an Applicant Status Update form. The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. ESP IS HERE! Congregate meal recipients are Shelby County residents over age 60 or under 60 and disabled. Ruoff Mortgage Company The new application portal requires the applicant to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number). First Community Bank You should send an email to espintake@npimemphis.org with the following information: Total number of residents in arrears greater than $100, Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction, and number of those residents who have submitted a CDC Declaration. Memphis, TN 38103 Other details and the form agreement is available at home901.org/covid-resources at the Landlord Information link. NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. There are many opportunities to learn from this program as we implement future forms of rental assistance. First Citizens Bank and Trust The applicant does not need to apply again. If the servicer is not currently participating, we will reach out to them to invite them to participate. The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . The following are some of the main requirements. Perspective and Current Waiting List Applicants. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Please note that this is an external link. You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. Yes. 2. Johnson County Bank Fahe Tenants facing an eviction or a utility cut off will receive first priority. Your annual household income cant exceed 150% of the National Median Income. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. The application is also available in Spanish. City of Memphis You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. %PDF-1.7 An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? Is it possible to receive future rent through the program? In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. First National Bank BSI Financial TN Bank NJ Department of Community Affairs. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . Wells Fargo Sign up *If your mortgage servicer is not listed, please go ahead and apply. Community Bank Vanderbilt Mortgage & Finance, Inc. Past due homeowner and condo association fees/dues. Your application will remain in this stage until your servicer has agreed to participate. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. What if Im a landlord with multiple tenants who are in need of assistance? MHA does not send text messages promoting their Housing Choice Voucher programs or to request payment for vouchers. Bell Bank The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. 200 Jefferson Avenue Figure Lending The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. MHA does not use money-wiring services or reloadable debit cards as sources of payment. Village Capital Renasant Bank r~B? Simmons Bank Please provide your landlord's contact information. NewRez, LLC Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. To provide feedback regarding this website, please contact admin@malsi.org. Welcome Home Memphis shares housing resources Guild Mortgage Company Click here to see if your mortgage lender is participating: 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. Flagstar Bank TRUIST Bank For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. 910 Vance Avenue IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. You may view the status of your application on the TNHAF application portal or contact a call center representative at 855-890-8073 to obtain a status update. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT) AND A COPY OF THEIR UTILITY BILL. A technical assistance webinar for prospective applicants will be made available in late February and posted here . BMO Harris Bank The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program.
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